Shipping & Returns

Shipping Information

We are currently offering Free Shipping Worldwide.  Kindly use code HELLOWORLD at checkout to have your items shipped free of charge.

Exchanges & Returns

Kindly notify us within 14 calendar days of the receipt of your order of your intention to exchange or return of the goods received at orders@fifteenfifteen.com.

Customers are liable for return and shipment costs on all unwanted items. We cannot be held liable for items lost in transit.  Kindly note that proof of postage does not guarantee proof of delivery.  We will send you a confirmation of safe receipt of the returned goods and whether an exchange or refund will be issued to you.  

We will only provide refunds or exchanges on unused, damage-free items.

We will only accept the return of items if we receive it from you in original unused condition.

All items returned must be received within 30 days of original receipt. We will refund items via the original payment method within 7 working days.

International customers must label all packages are ‘RETURNED ITEMS' to avoid any additional charges levied by UK customs.